So how was the cruise that I planed and didn't show for. I had Comcast here for an install of their system andf they finished up arround 1pm. After the Tech left I came in andf turned on the TV and I only had One Chanel and no Internet. WTF, it was just working five min. ago. So in ther 2 packs of literature not one phone number could I find. I'm now fuming. So I call the sales Rep that sold me this, he came right over and wass on the phone for HOURS and couldn't get them to send a Tech back out but they did set up an appointment for 11am today. While he was still here Comcast called back and I answered the phone, they wanted to confirm the appointment and I told them
if they can't get a Tech. out here tonight make the appointment for a
Uninstall not a fix............
So about 30 min. after the Salesman left, (This is about 7pm) I'm sitting on the back porch and a pickup pulls in the driveway it's TWO Supervisors from Comcast. To make a long story shorter, in 45 min. everything is working great and I'm a happy Camper.
End of story